Shipping Information

Shipping Terms

Last Updated: January 2026

At Cedar Vienne, we are committed to providing a smooth and reliable shopping experience from our home to yours.

We carefully prepare every order and work with trusted shipping partners to ensure your décor pieces arrive safely and efficiently.

Order Processing Time

All orders are processed within:

1–3 business days

After your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that orders are not processed or shipped on weekends or major holidays.

Shipping Time

Estimated delivery times:

Standard Shipping:
5–10 business days

Delivery times may vary depending on your location, shipping carrier, weather conditions, and other unexpected circumstances.

Shipping Costs

We offer:

Free shipping on qualifying orders.

Any applicable shipping fees will be clearly displayed during checkout before completing your purchase.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

You can use the tracking information to follow your package delivery status.

If you do not receive your tracking email within the expected timeframe, please contact our support team.

Shipping Address

Please ensure your shipping address is accurate and complete before placing your order.

Cedar Vienne is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Packages

While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions
• Carrier delays
• High-volume shipping periods
• Customs or transportation issues

If your order appears delayed, please contact us and we will assist you in locating your package.

Damaged Items

We carefully package each order to help ensure your items arrive in perfect condition.

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged item
• A description of the issue

Our team will review your request and provide assistance.

International Shipping

Currently, Cedar Vienne primarily serves customers within the United States.

International shipping availability may vary depending on product and destination.

Contact Us

If you have any questions regarding shipping, please contact:

Cedar Vienne Customer Support

Email:
support@cedarvienne.com

We are happy to assist you.

Cedar Vienne
Timeless décor for inspired living.